Front Desk Officer

Responsibilities

Manage reception / phone calls Meet and greet visitors and directing them to relevant personnel Provide information to internal colleagues and external enquirers Scan and store company documents Maintain attendance and leave records of employees Maintain computer and manual filing systems e.g., filing of policy acknowledgements, employee's forms, and candidate's test papers Attend employee queries in a welcoming and positive manner Assist in overall function of office administration. Manage all office work tasks. Greet visitors and guide them to the appropriate person or department. Maintain visitor logs and issue visitor badges. Keep the reception area clean and organized. Answer, screen, and forward incoming phone calls, taking messages when necessary. Provide accurate information to clients and visitors about the company’s services, products, and general inquiries. Maintain a visitor logbook and issue visitor passes, ensuring security protocols are followed. Schedule and coordinate appointments, meetings, and conference room bookings. Handle incoming and outgoing mail, packages, and deliveries. Assist with administrative tasks such as data entry, filing, and maintaining office supplies inventory. Coordinate with other departments for smooth office operations.

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