Assistant Nutrition and Food Services, Aga Khan University Hospital

The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 300+ Clinical Laboratories, 50+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.

The Nutrition and Food Services Department (NFSD) provides a range of products and services to students, faculty, staff as well as patients and their attendants. It comprises of a team of experienced clinical nutritionists, dietitians, and foodservice professionals. The services are provided through six sections; clinical nutrition, patient meal services, cafeteria & catering services, food production, food safety management and cost control and approximately 13,000-15,000 meals are served in a day.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees / trainees and partners to share this commitment.

Responsibilities You will be responsible to :

Ensure that cafeteria related food stock rotation is being strictly followed i.e. bread / chappati / fruit / prepared desserts, beverages, non-food requirements and chemicals etc.

Ensure the proper working condition and timely operation as per service timings of all electrical equipment units such as plate lowerater & bain-marie etc.

Ensure discipline and avoidance of loud conversation or misbehaviour among the shift staff and apprise supervisor in case of a difficult situation for corrective action.

Ensure that daily / weekend store requirement requisition is properly made and incharge signatures are obtained on the requisition prior to submitting store.

Report to supervisor in case of any employee / patient complaints, behavioural or attitudinal problems or if any employee requires counselling.

Make sure that random food samples are prepared before each service and displayed as guide to service staff and customers.

Replace dishwashing / bain-marie water after each service or as directed.

Ensure that the food or dish washing temperatures are accurately maintained and recorded seven days a week and all malfunctioning of equipment which leads to a drop in food temperature are rectified immediately and logged and follow up action is taken and inform supervisor of the same.

Monitor the duty schedules for service and dish washing staff and that staff observe the dress code of the department.

Ensure that all cutlery, crockery and serving utensils are un‑chipped and are sufficient in quantity for the smooth cafeteria service(s).

Ensure various cleaning tasks i.e. cleaning of work areas, patient trolleys, bussing trollies fridges, dish washing machine and surrounding areas in sanitary condition and cleaning schedules are followed.

Handle food service outlets of on campus / off campus functions (including food transportation / physical setting / serving food to customer / maintaining cash where required) as directed by supervisor.

Requirements

Intermediate : 4-5 years of related work experience

Matriculate : 5-6 years of related work experience with service waiter experience of institutional / Five Star Hotel / Hospital Food Service.

Non-Matriculate : 7-8 years of related work experience with service waiter experience of institutional / Five Star Hotel / Hospital Food Service

To Apply

You should send your detailed CV by email to

and mention the position

in the subject line.

Only shortlisted candidates will be contacted.

Comprehensive employment reference checks will be conducted.

Applications should be submitted latest by

October 23, 2025

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