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Project Manager I

Project Manager I

Prime System SolutionsIslamabad, Islamabad Capital Territory, Pakistan
12 days ago
Job description

Overview

We are seeking a proactive, organized, and people-savvy Project Manager I (Level 1) to join our team and help deliver exceptional results across a portfolio of technical projects. If you're passionate about customer service, eager to learn, and ready to thrive in a Managed Services Provider (MSP) environment—this role is for you.

Key Responsibilities

  • Manage a portfolio of 25+ concurrent IT projects of varying complexity and duration
  • Serve as the primary point of contact for clients and internal engineering teams; ensure timely, clear, and confident communication
  • Create and maintain project documentation, schedules, and updates using task management tools
  • Monitor project budgets; understand margin, leakage, and scope creep, and take action to mitigate risks
  • Translate technical concepts into business-friendly language for clients; facilitate non-technical client understanding
  • Foster client trust and satisfaction through professional conduct, responsiveness, and issue resolution
  • Collaborate effectively with technical teams and project coordinators to drive delivery excellence
  • Apply analytical thinking to identify patterns in project risk or bottlenecks; escalate systemic issues appropriately
  • Support a culture of continuous improvement, contributing to internal process refinements and best practice sharing
  • Demonstrate a learning mindset by deepening understanding of infrastructure concepts and project delivery techniques

Requirements

Required :

  • Associates degree in a related field or 1 to 3 years minimum experience managing IT projects
  • CAPM, APM, or equivalent certification or demonstrated project management capability
  • Experience in a Managed Services Provider (MSP) or similar IT services environment
  • Strong written and verbal communication skills with the ability to confidently engage stakeholders
  • Foundational understanding of project financials and their connection to delivery actions
  • High proficiency in time management, organization, and task tracking

    • Preferred :

  • Exposure to or certification in Lean or Six Sigma methodologies
  • Familiarity with common project infrastructure elements and comfort working alongside technical stakeholders

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    Project Manager • Islamabad, Islamabad Capital Territory, Pakistan