Remote Sales Representative

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Remote Sales Representative

role at

MCI

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to the success of a globally expanding, industry‑leading organization.

We’re seeking motivated

Remote Sales Representatives

to support a variety of outbound sales initiatives for a diverse portfolio of well‑known clients. In this role, you’ll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building.

You’ll Also Need

High‑speed internet connection

Appropriate, quiet work environment

High language proficiency in English

Work‑from‑home experience

Key Responsibilities

Make outbound calls to prospective and existing customers

Present and promote products and services effectively

Identify customer needs and recommend suitable solutions

Meet or exceed sales targets and performance metrics

Maintain accurate records of customer interactions and sales activity

Handle objections and resolve customer concerns professionally

Stay up to date with product knowledge, promotions, and training

Follow scripts, policies, and procedures while using available resources

Escalate complex issues when necessary

Maintain consistent attendance and adhere to scheduling requirements

Candidate Qualifications

Must be 18 years or older

High school diploma or equivalent

Previous call center experience

Work from home experience

Strong command of the English language

Typing speed of 20+ WPM

High speed internet connection

Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Familiarity with Windows operating systems

Skilled in troubleshooting and follow‑up

Able to multitask and self‑manage effectively

Excellent interpersonal skills

Compensation and Benefits At MCI, your hard work deserves recognition and rewards. We offer a competitive hourly rate and a variety of benefits including HMO coverage, dental coverage, meal allowances, performance bonuses, and more.

Employment Details Full‑time, remote work located in the Philippines; must reside within 80 km of our office.

Employment Type Full‑time

Seniority Level Entry level

Job Function Sales and Business Development

Industries Outsourcing and Offshoring Consulting

Diversity and Equality At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

Physical Requirements This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Reasonable Accommodation It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Human Resources.

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