Sales Representative

Overview

HR Ways is a Technical Recruitment Firm helping software houses and IT Product companies Internationally and Locally to find IT Talent. HR Ways is engaged by 150+ Employers ranging from world’s biggest SaaS Companies to competitive Startups. About The Company : Hiring for our Client Company, an Online Courses learning platform with Certificates and Diplomas in Cloud, DevOps, SysOps, Artificial Intelligence. Job Description

Communication with Leads provided by the company Update CRM records Level 1 customer support Keep himself updated with company’s products and schemes Attend sales meetings Update sheets / report work on a daily basis Sales Target achievement Continuous improvement in work quality with positive mind and attitude Punctuality Maintenance of office decorum Responsibilities

Responding to customer inquiries via phone, email, and chat Providing product information and demonstration to customers Sales Targets : Achieving monthly and quarterly sales targets Customer Satisfaction : Maintaining high levels of customer satisfaction through effective communication and support Lead Conversion Rate : Improving lead conversion rates to increase sales Response Time : Ensuring timely response to customer inquiries and requests Retention Rate : Increasing customer retention rate through proactive engagement and support

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