Overview
HR Ways is a Technical Recruitment Firm helping software houses and IT Product companies Internationally and Locally to find IT Talent. HR Ways is engaged by 150+ Employers ranging from world’s biggest SaaS Companies to competitive Startups.
About The Company : Hiring for our Client Company, an Online Courses learning platform with Certificates and Diplomas in Cloud, DevOps, SysOps, Artificial Intelligence.
Job Description
- Communication with Leads provided by the company
- Update CRM records
- Level 1 customer support
- Keep himself updated with company’s products and schemes
- Attend sales meetings
- Update sheets / report work on a daily basis
- Sales Target achievement
- Continuous improvement in work quality with positive mind and attitude
- Punctuality
- Maintenance of office decorum
Responsibilities
Responding to customer inquiries via phone, email, and chatProviding product information and demonstration to customersSales Targets : Achieving monthly and quarterly sales targetsCustomer Satisfaction : Maintaining high levels of customer satisfaction through effective communication and supportLead Conversion Rate : Improving lead conversion rates to increase salesResponse Time : Ensuring timely response to customer inquiries and requestsRetention Rate : Increasing customer retention rate through proactive engagement and support#J-18808-Ljbffr