Linux / Windows Cloud Support Engineer - Remote

ServerGuy is a leading Platform as a Service (PaaS) for Hosting WordPress & Magento. As we continue to grow, we are looking for determined Support Engineers with outstanding communication skills who can provide enterprise-level support to our growing client list. Responsibilities

Deliver excellent customer support via email / helpdesk, and live chat Deploy, Automate, Support, and Troubleshoot services Migrate Applications to our Platform Build, operate and support AWS Cloud environments Write, update and enhance documentation including Playbooks Provide periodic reports regarding maintenance and upgrade activities Job Specification

Requirements Experience as a Hosting Support Specialist or similar role Experience with Linux-based servers & Virtualization Experience with cPanel / WHM Control Panel Technical awareness and ability to quickly understand new technologies Experience with the WordPress / Magento stack (PHP, MySQL) For Remote Workers : Quiet working environment free of distractions For Remote Workers : Reliable high-speed Internet connection Bonus Skills Experience writing Bash, Python and Ansible scripts Experience with AWS Experience with Security & PenTesting Why will your work be awesome?

Work From Home Opportunity Chance to work on cutting edge technologies Medical Insurance Reimbursement of Certification Exams Best learning experience Opportunity to work in a dynamically growing international company where what you do has a direct and immediate impact.

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