Senior AI Operations Analyst-1

Who we are :

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role :

As a Senior AI Operations Analyst, you will be key to the success of our Generative AI initiatives across the entire AI development lifecycle. This includes evaluating new platforms, managing requests from the business for new AI tools, developing, testing, and maintaining AI tools, and training end-users. You will be a key liaison between technical development and business needs, ensuring our AI tools are effectively implemented, maintained, and utilized across the organization.

Bridging the gap between technical development and business needs, you'll ensure our AI tools are effectively implemented and utilized. This role demands a unique combination of analytical prowess, project management expertise, and a passion for applying AI to real-world business challenges. Because we're tackling novel challenges with cutting-edge tools, comfort navigating ambiguity and thriving in a fast-paced environment are essential.

What You'll Do :

• Manage the AI Solution Lifecycle : Oversee the intake of new AI use cases and tool requests, including initial grooming, viability research, platform compatibility assessment, and prioritization based on business impact and development effort.
• Develop new AI tools : This is a hands on role that will rapidly prototype, develop, test (including prompt engineering / training), launch, and maintain (bug fixes, enhancements) new Gem’s, GPT’s, and agent workflows.
• Manage supporting processes : As new AI tools are launched, develop, document, and enable users on any supporting processes. Ensure we have the infrastructure to implement + scale the solutions you build.
• Maintain Comprehensive Documentation : Meticulously document use cases, testing results, support processes, and other relevant information.
• Champion Continuous Improvement : Proactively identify opportunities to enhance existing AI tools and processes.
• Contribute to AI Strategy : Participate in the development and refinement of the overall AI strategy and roadmap. Act as an initial point of contact for business users regarding available AI tools, platforms, processes, and policies.

What We're Looking For :

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here .

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The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

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