Manager Distribution Insurance - JazzCash

Overview

Title : Manager Distribution Insurance - JazzCash

Grade Level : L3

Location : Islamabad

Last Date to Apply : 18th September

What is Manager Distribution Insurance?

Manager Distribution Insurance will lead and scale JazzCash's insurance business across multiple digital and assisted channels. This role is responsible for ensuring that customers experience seamless, trusted, and accessible insurance journeys across the ecosystem. The individual will own channel performance, introduce new distribution initiatives, and ensure alignment with business KPIs while maintaining quality and compliance standards.

What does Manager Distribution Insurance do?

• Channel Leadership : Manage and scale insurance distribution across Mobile App, USSD, Call Centers, Retail / Agent network, and future innovative channels.
• Business Growth & KPIs : Deliver and exceed business targets through innovative strategies, product-channel synergies, and performance optimization.
• Performance Monitoring : Establish robust frameworks to monitor channel productivity, sales quality, customer retention, and complaint ratios.
• Quality & Compliance : Ensure every sales channel follows regulatory guidelines (SBP / SECP) and internal controls, with zero tolerance for mis-selling.
• Campaign Planning & Execution : Design and roll out data-driven marketing and awareness campaigns to increase adoption and enhance customer trust.
• Stakeholder Management : Work closely with internal stakeholders (Product, Tech, Marketing, CX, Legal, Compliance, Finance) and external partners (insurers, distribution vendors, regulators) to deliver outcomes.
• Negotiation & Partnerships : Lead negotiations with insurers, aggregators, and vendors to secure favorable commercials and partnerships.
• Innovation & Expansion : Identify and launch new distribution opportunities such as embedded insurance, bundled offers, and lifestyle-driven protection products.
• Data-Driven Decisions : Utilize analytics, market research, and customer insights to guide channel strategy and product positioning.
• People Leadership : Mentor and develop teams across distribution and call center operations to drive ownership, accountability, and performance.

JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

Benefits

Why Join JazzCash?

As one of the leading employers in the country, JazzCash epitomizes the philosophy that each JazzCash employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer obsession.

This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.

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