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Network & System Support Engineer

Network & System Support Engineer

Sanaullah & Co.Karachi Division, Sindh, Pakistan
26 days ago
Job description

Sanaullah & Co., a leading name in tax, corporate, and financial consultancy with 15+ years of excellence, is seeking a dynamic and experienced Senior Network & System Support Engineer to oversee the integrity, performance, and security of IT infrastructure. The candidate will play a critical role in ensuring the smooth operation of servers, networks, systems, and endpoints across the firm.

Key Responsibilities

Network and Systems Management :

  • Manage and maintain servers (Windows / Linux), firewalls, switches, and routers.
  • Monitor system performance, perform regular backups, and ensure disaster recovery protocols are in place.
  • Configure, maintain, and troubleshoot LAN / WAN, wireless networks, and VPNs.

Security and Compliance :

  • Implement and monitor security protocols, firewalls, and antivirus solutions.
  • Ensure compliance with internal IT policies and external regulatory standards.
  • Conduct periodic audits and vulnerability assessments.
  • Technical Support and Troubleshooting :

  • Provide level 2 / 3 support for hardware and software issues across the organization.
  • Manage Active Directory, DNS, DHCP, file and print servers, and email systems (e.g., Microsoft 365).
  • Handle escalated technical issues, ensure SLA adherence, and provide root cause analysis.
  • Infrastructure Planning and Optimization :

  • Evaluate new hardware / software technologies for potential implementation.
  • Optimize existing systems for cost, performance, and scalability.
  • Document architecture diagrams, procedures, and system configurations.
  • Team Leadership and Collaboration :

  • Guide and mentor junior IT support staff.
  • Collaborate with application teams and ERP developers to ensure infrastructure alignment.
  • Participate in project planning and system upgrades with cross-functional teams.
  • Email Configuration

  • Responsible for configuring and managing official email accounts, including domain-based email setup, DNS / MX record configuration, and ensuring secure access through appropriate protocols (IMAP, SMTP, etc.).
  • Willing to perform any other tasks or projects assigned by the IT Lead and Managing Partner, ensuring timely and efficient execution as per requirements.

    Qualification

  • Bachelor’s in Computer Science, Information Technology, or relevant field from an HEC recognized and well reputed university. Industry certifications (e.g., CCNA, MCSA, VMware, Azure) will be an advantage.
  • Technical Proficiency :
  • Strong knowledge of Windows / Linux servers, virtualization platforms (VMware / Hyper-V), and cloud services (Azure / AWS).
  • Proficient in firewall configuration, VLANs, VPNs, and endpoint protection.
  • Experience with monitoring tools (e.g., Zabbix, PRTG, Nagios).
  • Soft Skills :
  • Excellent troubleshooting and decision-making skills.
  • Strong communication and documentation abilities.
  • Ability to manage multiple projects / tasks under pressure.
  • Good to Have :
  • Knowledge of ERP infrastructure requirements.
  • Experience with backup and disaster recovery solutions.
  • Familiarity with scripting (PowerShell, Bash) and automation.
  • Required Experience

  • Minimum 3 years of relevant experience in network / system administration and support roles, preferably within audit firm / IT
  • At Sanaullah & Co., we offer more than just a job — we provide a platform where your professional capabilities are expanded, your strategic insights are valued, and your career aspirations are actively supported. Our culture fosters :

    Engage in challenging projects, cross-functional collaborations, and career development pathways that sharpen your expertise in network and system support.

    Inclusive & Collaborative Environment : Thrive in a workplace that values diverse perspectives, encourages open communication, and cultivates a strong sense of team synergy and purpose.

    Employee Well-being & Recognition : Benefit from a comprehensive compensation package, structured performance incentives, and a focus on work-life integration, ensuring your well-being and contributions are consistently prioritized.

    Continuous Learning & Growth : Engage in challenging projects, cross-functional collaborations, and career development pathways that sharpen your expertise in ERP solutions and business development.

    Inclusive & Collaborative Environment : Thrive in a workplace that values diverse perspectives, encourages open communication, and cultivates a strong sense of team synergy and purpose.

    What We Offer?

    Provident Fund

    Leave Encashment, Fixed & Performance Based Bonuses

    #J-18808-Ljbffr

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    Network Engineer • Karachi Division, Sindh, Pakistan

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