Executive Sales Operations / CS (Team Lead)

Executive Sales Operations / CS (Team Lead)

Indigo HR Consulting, Pakistan

Responsibilities and Authorities :

• Organizing Sales Operations Section in assigned area.
• Ensuring staff training and motivation within section to achieve individual targets / objectives.
• Handling of operational matters of the sales operations team.
• Direct handling of customer inquiries such as delivery, price, quality, etc.
• Production delivery control in coordination with import / export section.
• Looking after making and checking of PI.
• Controlling delivery date of each order in close coordination and follow-up with factory.
• Checking payment control in coordination with sales staff.
• Coordinating with sales staff for arrangements and smooth processing of regular orders.
• Sharing information with Shipping Section for documentation.
• Achieving excellence in customer satisfaction by providing smooth and active customer services.
• Any other duty assigned by management.

Job Specification

Skills and Knowledge :

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