Senior Business Analyst

Company Overview 10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with high-performance team members. Our broad expertise in product management, user experience / design, cloud architecture, software development, data insights and intelligence, cyber security, emerging tech, and quality assurance ensures that we are delivering solutions that address business needs. 10Pearls is proud to have a diverse clientele including large enterprises, SMBs, and high-growth startups. We work with clients across industries, including healthcare / life sciences, education, energy, communications / media, financial services, and hi-tech. Our many long‑term, successful partnerships are built upon trust, integrity, and successful delivery and execution.

Role We are looking for a Business Analyst with 5+ years of experience who will play a pivotal role in collecting, analyzing, developing, documenting, and communicating business transaction flows to achieve organizational objectives. They will act as liaisons between business partners and IT teams, ensuring effective technical solutions are provided and fostering strong relationships.

Responsibilities

Assist in pre‑sales activities

Review high level requirements shared by client, prepare questions, assumptions

Assist in pre‑sales documentation

Participate in project discovery sessions

Identify key stakeholders, establish close working relationships with them

Identify and document the current processes, gaps, pain points

Document project requirements, success metrics, KPIs

Write user stories or assist TPM and PDM in user story writing

Prepare other supporting documentation e.g., workflows, wireframes, gap analysis, functional specification, user guide, training deck etc.

Liaise with design team to create mock‑ups

Facilitate meetings; work closely with TPM, system architects and developers

Act as a bridge between business and technical stakeholders

Participate in scrum, sprint planning and other ceremonies as needed

Perform UAT or quality assurance as required

Prepare test scenarios / cases to verify the functionality

Ability to demo system features, prepare demo script

Strong written & verbal communication and interpersonal skills

Strong analytical and problem‑solving skills

Strong data analysis and data presentation skills

Strong research skills

Good understanding of SDLC

Good understanding of Agile framework

Expertise on flowcharting and mock‑up tools like Visio, draw.io, Balsamiq, Axure etc.

Expertise on MS Office tools; Excel, Word, PowerPoint

Requirements

Bachelor’s degree in IT or related discipline.

5+ years of hands‑on work experience as a Business Analyst.

Proficiency in using Microsoft Visio diagramming tool or similar software.

Strong problem‑solving skills and ability to work effectively in a collaborative team environment.

Excellent communication skills with the ability to convey complex technical concepts effectively.

Demonstrated ability to work in a fast‑paced environment and manage multiple priorities effectively.

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