Manager Operations Medical Billing

Job Description :

We are seeking an experienced and results-driven Manager of Operations to oversee and manage our Collections Operations department, which focuses on negotiating and settling medical bills with US-based insurance companies.

As the Manager, you will be responsible for leading a team, ensuring smooth and efficient operations, and driving performance to meet client expectations. Your role will be key in developing and implementing strategies to optimize processes, improve efficiency, and maintain a high level of CLIENTS satisfaction.

Key Responsibilities :

• Lead, manage, and mentor a team of professionals within the Collections Operations department.
• Oversee the daily operations of negotiating and settling medical bills from US insurance companies.
• Develop and implement strategic initiatives to improve operational efficiency, team performance, and client satisfaction.
• Ensure compliance with industry regulations, client requirements, and organizational policies.
• Monitor and evaluate team performance, providing regular feedback and support for ongoing development.
• Identify process gaps and implement improvements to enhance the quality and efficiency of collections.
• Prepare and deliver regular reports on operational performance, including KPIs, team performance, and financial metrics.
• Drive the continuous training and development of staff to ensure they are equipped with the skills and knowledge to perform at a high level.
• Stay informed on changes in the healthcare insurance landscape, particularly regarding medical billing and collections.

Job Specification :

Qualifications & Skills :

Job Rewards and Benefits : Communication,Health Insurance,Incentive Bonus,Leaves,Provident Fund,Sports and Entertainment,Transport #J-18808-Ljbffr