Team Lead – Payout Strategy & Partnerships

Job Title : Team Lead – Payout Strategy & Partnerships Department : Relationship & Development Location :  Kharian, Lahore & Islamabad.

About Us : ACE Money Transfer is a UK-based multinational remittance company headquartered in Manchester, United Kingdom.

We provide secure, fast, and reliable online money transfer services to individuals in 28 countries across the UK, Europe, Canada, and Australia, with delivery in over 100 countries.

Our expanding portfolio also includes digital wallet services, real estate, and tech ventures in Pakistan.

Role Overview : The Team Lead – Payout Strategy & Partnerships is responsible for leading a team dedicated to expanding and optimizing ACE’s payout network.

This role involves managing partner onboarding, ensuring compliance, negotiating commercial terms, and streamlining operational efficiency across all payout corridors.

The Team Lead will drive strategic initiatives, oversee corridor health checks, and collaborate with cross-functional teams to enhance ACE’s remittance infrastructure.

Executive Assistant to the Head of Business, this role involves providing high-level administrative and strategic support, facilitating business operations, coordinating executive tasks, and ensuring smooth communication between all the departments.

Key Responsibilities : Leadership & Team Management Lead and mentor the RD team, ensuring a results-driven and collaborative work environment.

Assign responsibilities, set performance goals, and provide guidance to team members on partner management, feasibility analysis, and negotiations.

Drive team efficiency by implementing structured workflows for onboarding, compliance, and partner evaluation.

Work closely with internal stakeholders (Finance, Compliance, Operations, and Product teams) to streamline payout strategies.

Strategic Analysis & Business Expansion Oversee the team to conduct Comparative Analysis to evaluate competitor trends and identify industry benchmarks.

Oversee the team to coordinate with the Product team for Product Gap Analysis to assess missing features in ACE’s payout arrangements based on market demand.

Approve Business Feasibility Reports to propose (for Executive Heads) : New Payout Corridors aligned with customer demand and business growth.

New Products within existing payout arrangements to enhance service offerings.

New Payout Partners to strengthen ACE’s payout network.

Oversee the team to conduct Corridor Health Checks to monitor transaction volumes, service efficiency, and payout partner performance.

Analyse payout trends and assess corridor profitability to support data-driven decision-making.

Partner Onboarding & Compliance Oversee the team in onboarding new payout partners, ensuring smooth integration into ACE’s payout network.

Supervise KYB (Know Your Business) approvals, ensuring compliance with regulatory and internal risk assessment standards.

Lead contract reviews, ensuring agreements align with ACE’s commercial and operational objectives.

Collaborate with internal teams to assist in API integration, ensuring seamless connectivity with payout partners.

Ongoing Partner Management & Operations Oversee routine communication with payout partners, addressing service-related issues and internal feedback.

Act as a bridge between ACE internal teams (Finance, Compliance, Operations, and Product) and external payout partners.

Ensure smooth execution of partnerships by monitoring compliance, service quality, and operational performance.

Prepare analytical reports to assess the efficiency of existing payout arrangements and propose improvements.

Conduct cost re-negotiations with existing payout partners to optimize financial terms and improve business efficiency.

Operational Support & Reporting Perform corridor performance reviews to identify areas of improvement in payout networks.

Conduct data-driven assessments to determine whether current partners are meeting business expectations.

Generate periodic partner health reports, evaluating service levels, transaction volumes, and customer experience.

Support internal teams with insights and ongoing research to strengthen ACE’s market position.

Executive Assistant Responsibilities Provide executive-level support to the Head of Business, including managing schedules, coordinating meetings, and handling critical communications.

Assist in strategic planning, preparing reports, and compiling data for decision-making.

Serve as a liaison between the Head of Business and internal teams, ensuring alignment of priorities and seamless execution of initiatives.

Handle confidential information with discretion and professionalism.

Facilitate follow-ups on key action items, ensuring timely completion of tasks assigned by the Head of Business.

Prepare and review documents, presentations, and reports as required.

ACE Money Transfer Profile : http : / /  https : / / acemoneytransfer.com / company-profile Powered by JazzHR