Coordinator, Quality and Patient Safety Outreach Services, Aga Khan University Hospital

Introduction The Aga Khan University Hospital in addition to its five Hospitals creates access through its Outreach Services which include Clinical Laboratories, Outpatient Medical Centres, Pharmacy services, Home Health and other services. Outreach Services are designed to provide primary to secondary healthcare services to patients near their homes and are present in several cities across Pakistan. Outpatient Medical Centres offer a range of specialty clinics including Family Medicine, Internal Medicine, Endocrinology, Dermatology, Gastroenterology, Cardiopulmonary, Orthopedics, Obstetrics and Gynecology, Pediatrics and Physiotherapy, and cater to children, adults, and elderly patients for general health checks or specific disease consultations. As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees / trainees and partners to share this commitment. Responsibilities

You will be responsible for collecting data related to the scope of services of Quality and Patient Safety activities at the Medical Centres and Home Health services. S / he will assist quality activities under the supervision of Manager Medical Centres and Home Health Services and Director of QPS department. You will be responsible to : Assist Outreach Medical Services in the operational planning of quality assurance program, systems and processes. Act as resource and liaise between Outreach Medical Services and Quality and Infection Prevention department. Develop, maintain and monitor clinical indicators as an input to OPPE in collaboration with all medical and surgical department like Medicine, Family Health, Ob / gyn etc as applicable. Coordinate, compile and analyse institutional dashboard indicators, JCIA library of measures, clinical measure, managerial measures, International Patient Safety Goals, departmental KPIs, etc. Conduct and coordinate internal and external quality audits as per approval plan, compile the audit results and ensure execution of action plan(s) accordingly. Adopt best practices for proper and optimum utilization of existing resources. Review all quality documents and content timely and ensure up to date authentication including but not limited to scope of services, standards of practices, MR documents, intranet content, teaching and marketing material etc. Ensure all employees of Outreach Medical Services receives required trainings, as appropriate. Act as facilitator in Comprehensive Unit Based Safety programs, providing resources and facilitation for departmental quality projects. Assist in identifying development and documentation of quality projects. Requirements

You should have : Bachelor’s Degree in Nursing (BScN) from an accredited school Master’s Degree will be preferred 3 Years of Clinical experience one year of experience in similar role Good interpersonal and communication skills Proficient with Microsoft Word, Excel and PowerPoint Able to utilize current and emerging technology efficiently Comprehensive employment reference checks will be conducted. To Apply

Interested candidates should send their detailed CVs by email to and mention "Coordinator, Quality and Patient Safety" in the subject line. Only shortlisted candidates will be contacted. Applications should be submitted latest by

February 22, 2025

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