Customer Success Manager
QureosSaddar Town, Sindh, Pakistan1 day ago
Job descriptionExperience : 4–7 years in Customer Success or Account Management (B2B SaaS, HR Tech, ATS, or AI solutions preferred). Customer‑centric : Ability to understand client goals, manage executive relationships, and consult strategically. Analytical mindset : Comfortable using data (qualitative + quantitative) to drive recommendations. Communication : Excellent written and verbal English (Arabic is a plus). Tools : Experience with CRM and customer success platforms (HubSpot, Zoho, or similar). Mindset : Ownership, speed, clarity, and a builder mentality - thrives in a high-growth startup environment. Be part of a fast‑scaling startup transforming how hiring is done. Work with a diverse, remote‑first team across MENA and the US. Competitive compensation + equity – your success grows with Qureos. Opportunity to shape customer success practices and drive global impact.
About Qureos
Qureos is an AI-powered hiring platform that helps employers discover, evaluate, and hire talent faster and more effectively . Our mission is to make hiring outcomes predictable by matching candidates to roles based on skills, potential, and outcomes not guesswork.
We are rapidly scaling across MENA and the US , and we’re looking for a Customer Success Manager (CSM) who will serve as a trusted advisor to our clients and ensure they achieve measurable success with Qureos.
Role Overview
As a Customer Success Manager, you will manage the entire post-sale customer lifecycle onboarding, adoption, renewal, and expansion. You’ll work as a consultant to our clients, helping them define hiring goals, optimize job postings, and maximize value from the platform.
You will manage a portfolio of mid-market and enterprise customers across MENA and the US , ensuring they meet their business objectives and renew successfully.
Key Responsibilities
- Own the customer lifecycle : Lead onboarding, adoption, renewals, and expansion across 30+ accounts.
- Drive measurable outcomes : Ensure customers achieve their hiring and efficiency goals using Qureos’ AI-powered platform.
- Act as a strategic consultant : Guide customers on job roles, hiring expectations, and outcome-driven hiring strategies.
- Champion customer advocacy : Represent customer needs internally to influence product, marketing, and sales decisions.
- Retention & growth : Maintain high renewal rates, increase platform adoption, and identify upsell opportunities.
- Cross-functional collaboration : Work closely with Sales, Product, and Marketing to deliver a seamless customer experience.
- Track success metrics : Report on retention, adoption, satisfaction, and revenue expansion.
What We’re Looking For
Why Qureos?
#J-18808-Ljbffr
Create a job alert for this search
Customer Manager • Saddar Town, Sindh, Pakistan
Related jobs
Qureos is on a mission to accelerate careers and help organizations hire smarter.We connect talent with opportunities and enable businesses to find, onboard, and manage exceptional professionals ef...Show moreLast updated: 7 days ago
Qureos is an AI-powered hiring platform that helps employers.Our mission is to make hiring outcomes predictable by matching candidates to roles based on.
Customer Success Manager (CSM).As a Customer...Show moreLast updated: 2 days ago 
- Promoted
Customer Success Manager
LiveforceKarachi, Pakistan As a Customer Success Manager, you’ll be the main point of contact for our clients, helping them to achieve success with the Liveforce platform.
This role is ideal for a personable, proactive profes...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Manager- Pakistan
D •engage Limited.Saddar Town, Sindh, Pakistan D •Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences.
Our team is passionate about technology and comm...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Lead
QureosKarachi, Pakistan About Qureos Qureos is on a mission to accelerate careers and help organizations hire smarter.We connect talent with opportunities and enable businesses to find, onboard, and manage exceptional pro...Show moreLast updated: 5 days ago
- Promoted
Client Success Manager (CORE)
CrewBloomKarachi, Pakistan We are seeking a Client Success Manager to deliver exceptional service and ensure clients achieve their goals throughout their partnership with us.
This role is pivotal to our mission of connecting ...Show moreLast updated: 8 days ago
- Promoted
- New!
Associate Manager - Customer Success
CureMDKarachi, Pakistan Associate Manager - Customer Success.Acting as an operational anchor, this role focuses on maintaining delivery momentum, fostering team confidence, and ensuring continuity across key workflows.The...Show moreLast updated: 19 hours ago
- Promoted
42868265232 - Customer Success Manager 2
Activate TalentKarachi Division, Sindh, Pakistan Position : Customer Success Manager • Job Type : Full-Time - 100% remote • Working hours : US Timezone (PST).Our client is a mission-driven beauty brand that believes beauty goes beyond skin deep.They...Show moreLast updated: 8 days ago
- Promoted
Customer Success Manager (CSM) - Remote
Hire with ReefGulshan-e-Iqbal Town, Sindh, Pakistan Job Title : Customer Success Manager (CSM) Location : Remote Role Type : Full-Time Who Are We?.At Reef, we connect elite revenue talent with high-growth B2B companies building world-class customer suc...Show moreLast updated: 8 days ago
- Promoted
Customer Success Manager (CSM) - Remote
ReefKarachi, Pakistan Customer Success Manager (CSM).At Reef, we connect elite revenue talent with high-growth B2B companies building world-class customer success and revenue teams.
We work exclusively with the top 3% of...Show moreLast updated: 30+ days ago
- Promoted
Client Success Manager
Seedient Digital MarketingKarachi, Pakistan Act as the main point of contact between Client and Management Team.Handle client inquiries, complaints, feedbacks, meetings and emergencies professionally and efficiently.Support daily administrat...Show moreLast updated: 30+ days ago
Customer Success Lead
Qureos IncKarachi, Sindh, .PKQuick Apply
- Promoted
Customer Success Coordinator – SaaS and SAP Solutions
ibexKarachi, Pakistan Customer Success Coordinator – SaaS and SAP Solutions We’re hiring a proactive, results‑driven.The ideal candidate will have hands‑on experience with.
Your mission is to drive adoption, deepen usage...Show moreLast updated: 2 days ago
- Promoted
Customer Success Manager
pavagoKarachi, Pakistan About Pavago : At Pavago, we’re currently hiring on behalf of one of our clients for a Customer Success Manager role focused on HubSpot strategy, client communication, and implementation oversight.T...Show moreLast updated: 30+ days ago
- Promoted
Senior Customer Success Manager
DigitalOcean LLCKarachi Division, Sindh, Pakistan Dive in and do the best work of your career at DigitalOcean.Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud.If you have a g...Show moreLast updated: 30+ days ago
Customer Success Manager
Qureos IncKarachi, Sindh, PKQuick Apply
- Promoted
Senior Customer Success Manager
DigitalOceanKarachi, Pakistan Senior Customer Success Manager.Dive in and do the best work of your career at DigitalOcean.Journey alongside a strong community of top talent who are relentless in their drive to build the simples...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Success Manager
BuzzyBoothKarachi, Pakistan BuzzyBooth helps restaurants, dental offices, and other local businesses turn customers into brand advocates through our photo-booth-powered marketing automation platform.We're looking for a Custom...Show moreLast updated: 19 hours ago
- Promoted
- New!
Customer Success Manager
10Pearls, LLCKarachi, Pakistan Company Overview 10Pearls is an end-to-end digital technology services partner that helps businesses use technology as a competitive advantage.
We digitize existing businesses, build innovative new ...Show moreLast updated: 19 hours ago
- Promoted
- New!
Manager - Customer Success
CureMDKarachi, Pakistan EMR / Oncology Support team by shifting from reactive service to proactive customer partnership.This role serves as a catalyst to enhance team performance, strengthen operational structure, and foste...Show moreLast updated: 19 hours ago