Client Success Manager

Job Description :

Act as the main point of contact between Client and Management Team. Handle client inquiries, complaints, feedbacks, meetings and emergencies professionally and efficiently. Support daily administrative and operational activities related to client service. Prepare and maintain client reports, including feedback, progress, and performance. Maintain accurate customer, and statistical records. Build long-term relationships and ensure client satisfaction and retention. Work closely with internal teams to ensure services meet client expectations. Report regularly to senior management with insights, client feedback, and suggestions for improvement. Job Specification :

1 - 2 years of experience in client servicing, operations, or customer success. Strong communication and interpersonal skills. Well-organized and able to manage multiple priorities. Proficiency in MS Office (especially Excel); experience with CRM & digital marketing is a plus. Analytical mindset with the ability to generate and present feedback effectively. Working Hours : Monday to Friday : 11 : 00 AM – 8 : 00 PM (onsite, includes 1-hour break) Saturday : 11 : 00 AM – 3 : 00 PM (work from home, includes a 30-minute break) Location : Onsite – Karachi (Gulshan-e-Iqbal) To Apply : Email your updated CV to

c a r e e r a t s e e d i e n t d i g i t a l d o t c o m Important Note : Please do not apply if you do not have relevant experience in client servicing, operations, or a similar role. Only shortlisted candidates will be contacted. Job Rewards and Benefits : Accomodation,Communication,Health Insurance,Incentive Bonus,Leaves,Medical #J-18808-Ljbffr