Call Center Representative

Job Description

Fortune Technologies BPO, a leading sole proprietorship based in Rawalpindi, specializes in consumer services, particularly within the accounting industry. We are dedicated to empowering businesses by providing exceptional customer support. We are currently seeking a Night Call Center Representative with at least 1 year of experience to join our growing team. Responsibilities

Handle inbound and outbound calls to close sales. Assist customers with their queries and provide relevant information. Maintain accurate records of interactions and transactions. Collaborate with team members to improve productivity. Ensure compliance with company policies and procedures. Job Specification

Excellent verbal communication and interpersonal skills. Strong problem-solving abilities. Proficient in computer applications and call center software. Ability to work during night shifts. Able to close calls effectively and contribute to team success. Job Rewards and Benefits

Incentive Bonus

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