Customer Support Executive

Company Description

Reactive Space is a pioneering AI company dedicated to delivering innovative solutions, including cutting‑edge LLM (Large Language Model) integration. Since 2019, the company has empowered businesses worldwide to enhance decision‑making, streamline operations, and elevate user experiences through AI technology. With expertise in machine learning, natural language processing, AI automation, and data analytics, Reactive Space brings transformative systems and personalized solutions to its clients. Join our team and be part of the AI revolution where innovation meets excellence.

Role Description

This is a full‑time remote role for a Customer Support Executive. The position entails providing top‑notch online and technical support to ensure customer satisfaction through timely responses and effective problem resolution. Responsibilities include addressing client inquiries, troubleshooting technical issues, and delivering an exceptional customer experience. In this role, you will play a critical part in maintaining customer trust and driving operational excellence.

Qualifications

• Customer Support and Customer Service experience
• Proven skills in Customer Satisfaction and providing Online Support
• Technical Support expertise, including troubleshooting and problem‑solving
• Strong interpersonal and communication skills
• Ability to adapt to various customer needs and provide personalized solutions
• Familiarity with AI‑driven tools or CRM systems is a plus
• Bachelor’s degree in any related field is preferred

Seniority level

Entry level

Employment type

Full‑time

Industries

Software Development

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