Senior Business Analyst - Branchless Banking

Senior Business Analyst - Branchless Banking Direct message the job poster from VeriPark

We enable financial institutions to become digital leaders.

As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are

passionate to enjoy our journey to build the digital future of finance, together.

About the job We are looking for Senior Business Analyst with 5+ years in Branch Automation to join our rapidly growing team across regions. We are looking for someone with implementation stories to tell and ready to apply best practices for our customers. The incumbent will have ownership and full accountability for the achievements of Branch Automation & Transformation programs inclusive of Front & Back Office Customer Management Platforms as well as the embedded Digital Channels customer facing Touch Points.

What you will be doing

Conduct requirements analysis sessions on branch delivery services with clients and document requirements.

Perform gap-fit analysis of VeriPark’s products against client expectations and prepare findings.

Provide advisory and consulting support to FSIs, ensuring business alignment across units and customer segments.

Support initiatives for digitally enhanced outlets, customer acquisition, cross-sell, retention, paperless journeys, and compliance with local regulations.

Deliver product presentations and demonstrations to clients, including RFP responses and demo scripts.

Develop and review functional specifications for new functionalities.

Collaborate with product, pre-sales, and technical teams to analyze and develop specifications in line with client requirements.

Guide and review product mock-ups, prototypes, and data sheets.

Guide and review marketing materials.

Work closely with project managers and technical leads during the project lifecycle, following methodologies like Waterfall or Agile.

Review and recommend test cases, support test execution, and participate in UAT including user training.

Review product before release to ensure quality and alignment with requirements.

Act as a mentor to team members and help develop future leaders through knowledge and experience sharing.

Manage time effectively while working across multiple projects.

What we are looking for

5+ years of relevant experience in Banking and / or in FSI Service industry. Branch Staff membership and / or Operational Excellence is preferred.

Bachelor’s degree is required

Strong understanding of the FSI industry, e-services, and customer base.

Working knowledge of FSI products and exposure to branch, call centers, and interactive teller channels.

Solid experience analyzing banking solutions with leading core systems (e.g., Finacle, Flexcube, Temenos).

Hands-on experience with cash and inventory management, cheque clearing, and investment management solutions.

In-depth knowledge of daily end-to-end branch operations.

Minimum relevant experience in a bank or fintech company.

Excellent communication and presentation skills in English (additional languages a plus).

Strong analytical, problem-solving, and decision-making abilities.

Strategic mindset with forward planning capability.

Demonstrated leadership, mentoring, and team-building skills.

Effective stakeholder management and interpersonal skills.

Change-oriented, adaptable, and able to inspire commitment to new ideas.

What we are offering

Remote Freedom, Your Way :

At VeriPark we believe in the power of talent, no matter where it resides. Design your ideal workspace and achieve the perfect work-life balance.

Performance-Linked Bonus :

Your hard work doesn't go unnoticed! Enjoy a performance-linked bonus as a testament to your dedication!

Rewards Beyond the Job :

Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care you!

Birthday Leave, Because You Matter :

We value your special moments! Take the day off on your birthday and treat yourself.

Global Impact, Cutting-Edge Tech :

Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.

Unleash Your Potential :

Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.

Diverse, Vibrant Community :

Be part of a dynamic environment that values diversity and inclusivity.

Together Culture :

Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events. Special information sharing environment where you can update & align yourself.

About VeriPark We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.

With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.

level Mid-Senior level

Employment type Full-time

Job function Analyst and Information Technology

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