Senior Student Counselor - Australia Market

Senior Student Counselor - Australia Market

Company Description :

Zarnab International, established in 1998, is a leading education consultancy in Pakistan, specializing in study opportunities in Australia, NZ, UK, USA, and Canada. With a rich history of 26 years, we have fostered connections between students and top-tier universities globally. We offer career counseling, course and institute selection, admissions assistance, visa application help, interview preparation, and pre-departure guidelines. Zarnab International is dedicated to excellence, with cutting-edge marketing and branding strategies, event organization, student recruitment, quality assurance, compliance checks, and data insights for educational institutions.

Key Responsibilities :

Make follow-up calls to inquiries received through Whatsapp, Facebook, and other platforms, and provide accurate and relevant information.

Convert inquiries into confirmed admissions / sales through effective counseling and communication.

Guide students on career pathways, course selection, and suitable foreign universities / institutions.

Provide assistance throughout the admission process, including GTE / GS assessments and visa applications.

Identify and handle prospective clients through multiple channels such as emails, online queries, LinkedIn, and walk-in visitors.

Manage and process client cases with attention to detail, ensuring accuracy and compliance at every stage.

Address and resolve all queries raised by clients or departments during case processing, providing timely follow-ups where necessary.

Skills Required :

Education (Minimum Bachelors Degree)

Target Oriented, with an excellent service-oriented attitude

Proficient in MS Office especially MS Word, Excel, and Outlook

Fluent in English

Excellent communication and presentation skills

Pleasant and well-groomed personality

Min. of 2-3 years of Job experience preferred in the market

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