People Ops Lead
TarakiKarachi, Pakistan16 days ago
Job descriptionLead end-to-end hiring (sourcing screening offers onboarding). Set SLAs and publish weekly funnel metrics Create day-1-ready onboarding (checklists, access, training). Continuously reduce time-to-productivity for new hires. Own policies, handbooks, HRIS / ATS hygiene, employee records, and compliance. Run performance review cycles (cadence, inputs, calibration). Define KPIs / OKRs with managers and drive action plans. Run pulse surveys and programs that improve eNPS, recognition, and manager effectiveness. Maintain role levels and pay bands. Partner with the CEO on review cycles and progression frameworks. Eliminate manual work via HRIS / ATS workflows and light scripting. Ship accurate dashboards for leaders. Keep careers presence sharp (JD quality, candidate comms, interview experience) across Taraki and LinkedIn. At least 4 to 7+ years across People Operations and Talent Acquisition in fast-paced product / startup environments. Hands-on with ATS / HRIS (e.g., Greenhouse, Lever, BambooHR) and strong G-Sheets / Excel skills. Clear communicator with high empathy and sound judgment; a trusted partner to leadership. Process builder who goes from zero policy adoption measurable outcomes. Discreet and reliable when handling sensitive topics. Multi-country hiring exposure and contractor / payroll understanding. Experience creating job leveling frameworks and compensation bands. Programs shipped that measurably improved retention or NPS. Hiring funnel live with defined SLAs and weekly insights. Standardized onboarding in place; ramp time measurably improved. Performance cadence agreed; templates and calibration plan ready. Baseline engagement metrics defined; top 23 initiatives launched. Competitive salary within the posted range. Paid time off and local public holidays. Learning and development budget. Tools / WFH stipend (as applicable). Wellness and recognition programs.
People Operations Lead
Location : Karachi (On-site)
Employment Type : Full-time
Role Type : Manager
Reports to : CEO
Pay Range : PKR 200,000 300,000 per month (depending on experience)
About the Company
Mission-driven, growth-stage fintech in Pakistan. Builds simple, trustworthy products that help people save, plan, and improve financial well-being. Small team, high ownership, fast execution, practical solutions with real-world impact.
Why This Role
- Lead a human-centric, data-informed People function from first touch to long-term growth.
- Own the systems, processes, and experiences behind hiring, onboarding, performance, engagement, and culture.
What You Will Do
Talent Acquisition :
Onboarding and Employee Experience :
People Ops Excellence :
Performance and Productivity :
Engagement and Retention :
Compensation and Benefits :
Automation and Reporting :
Employer Brand :
What Makes You a Great Fit
Nice to Have
Success in the First 90 Days
Benefits and Perks
Equal Opportunity
We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
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Lead • Karachi, Pakistan
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