Client Servicing Executive

The Client Servicing Executive is responsible for handling all client inquiries, concerns, and complaints in a professional and timely manner. The ideal candidate will have 1-2 years of experience in a customer service or client relations role, excellent communication and problem-solving skills, and a strong commitment to providing excellent customer service. Key Responsibilities

Respond to client inquiries and complaints via phone, email, and chat Escalate complex issues to the appropriate department or manager Maintain accurate records of all client interactions Work with other departments to resolve client issues Provide regular updates to management on client satisfaction Other duties as assigned Job Specification

1-2 years of experience in a customer service or client relations role Excellent communication and problem-solving skills Strong commitment to providing excellent customer service Ability to work independently and as part of a team Proficient in Microsoft Office Suite Excellent written and verbal communication skills Ability to work under pressure and meet deadlines Location : Information Technology and Services - Lahore, Pakistan

#J-18808-Ljbffr