virtual Chief Information Security Officer (vCISO)

Job Summary

The Virtual Chief Information Security Officer (vCISO) plays a critical role in providing strategic cybersecurity leadership and guidance to several of our small and medium-sized business (SMB) clients. This role involves delivering on-demand CISO services tailored to the unique needs of each client, ensuring the effective management of information security risks and compliance requirements. The vCISO collaborates closely with client executives, offering expert insights to protect information assets, enhance security posture, and maintain regulatory compliance.

The vCISO will oversee a comprehensive information security program, including Information Security Leadership, Risk Management, Security Governance, Compliance Alignment, Security Monitoring and Reporting, Security Architecture and Technology, Incident Response and Management, Vendor Risk Management, and Security Awareness and Training.

The ideal candidate must have a robust technical background, extensive experience in security and compliance, exceptional customer‑facing skills, and an executive presence that inspires confidence. This role requires strategic vision, leadership, and excellent communication skills to effectively guide SMB clients in establishing and maintaining a secure digital environment.

Key Responsibilities

• Strategic Information Security Leadership : Develop a deep understanding of each client’s business environment, compliance requirements, and cybersecurity challenges. Collaborate with client executives to design and implement comprehensive cybersecurity programs aligned with business objectives. Establish trusted advisor relationships with client leadership to enhance governance, risk management, and compliance initiatives. Proactively anticipate emerging security and compliance challenges, providing strategic guidance to mitigate potential risks.
• Risk Management and Compliance : Effectively manage IT risks to align with business goals and reduce risk exposure. Assist clients in achieving and maintaining compliance with relevant frameworks, including ISO27001, SOC2 Type2, CMMC, HIPAA, PCI, GDPR, and other industry standards. Conduct security assessments and deliver detailed presentations of findings and recommendations. Facilitate annual security ceremonies, including risk assessments, tabletop exercises, and third‑party audits.
• Security Architecture and Technology Oversight : Provide strategic security guidance and leadership to internal GXA IT teams and client IT teams. Ensure the implementation of effective security controls aligned with the client’s security program. Conduct research to identify security enhancements and provide informed recommendations to clients. Stay up-to-date with emerging information technology trends and evolving security standards.
• Incident Response and Cybersecurity Management : Develop and implement effective incident response plans to minimize the impact of security breaches. Prepare and lead Information Security Review meetings to communicate risks, incidents, and mitigation strategies. Provide guidance during security incidents, ensuring a coordinated response to minimize impact and recovery time.
• Vendor Risk Management and Data Protection : Collaborate with clients to manage and assess the security risks associated with third‑party vendors and suppliers. Assist clients in identifying and safeguarding sensitive data, ensuring data privacy through encryption, access controls, and data loss prevention measures.
• Security Awareness and Training : Promote a culture of security awareness among client employees to minimize human error and social engineering risks. Design and implement security training programs tailored to each client’s needs.
• Client Relationship Management : Build and maintain strong client relationships through regular meetings, strategic engagements, and transparent communication. Inspire clients by showcasing the value of effective information security in reducing cyber risks and enhancing business resilience. Foster a positive client experience by being engaged, energetic, and solution‑oriented.

Results and Key Accountabilities

Qualifications

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