We are seeking energetic and motivated Call Center Agents to join our team for a US-based outbound campaign . The role primarily involves cold calling potential clients , promoting services, and generating leads or sales over the phone.
Key Responsibilities :
- Conduct outbound calls to potential customers in the US market.
- Clearly communicate the value proposition of the product / service.
- Meet daily / weekly / monthly performance targets (calls, conversions, etc.).
- Handle objections confidently and professionally.
- Maintain a high standard of customer interaction and data accuracy.
- Record call details and update CRM or call logs regularly.
- Follow communication scripts and compliance protocols.
Requirements :
Fluency in English (spoken and listening) is mandatory.Confidence in cold calling and handling US customers.Prior experience in international campaigns (preferably US) is a plus.Excellent communication and interpersonal skills.Ability to work night shifts consistently.Target-driven with a positive attitude and strong work ethic.Benefits :
Fixed salary with regular increments based on performance.Attendance and performance-based commissions.Career growth opportunities in an expanding team.Professional and supportive work environment.