Call Center Agent

Overview

We are currently seeking a highly qualified individual to fill the position of Call Center Agent within our esteemed customer service team. Keep in mind that this is a home based position so the candidate must have a self-motivated work ethic. The ideal candidate should possess a high level of fluency in the English language and possess a proven track record in effectively managing customer inquiries and achieving targets. Responsibilities

Conduct outbound calls to targeted businesses in the United States to present our services. Introduce and explain our services to prospects. Effectively communicate the benefits and features of our services to potential clients. Schedule appointments with interested and qualified leads. Maintain accurate and up-to-date records of all communications in a Google spreadsheet. Job Specification

Requirements : At least 6-8 months of experience in cold calling. Excellent verbal communication skills with a confident and articulate phone presence. Ability to build rapport and establish positive relationships with potential clients. Stable Internet connection. Candidate should have their own WFH equipment, noise-canceling headphones, and a laptop / PC System. Outsourcing / Offshoring - Islamabad, Pakistan

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