Virtual Billing Support Executive

Responsible for effective and efficient verification of all patients’ benefits before their appointment. Responsible for answering incoming calls from other carrier groups in relation to insurance coverage. Research eligibility information online with various insurance carriers. Responsible for acting as a liaison between patients, healthcare providers, and insurance carriers to ensure all proper measures are taken and information is collected. Responsible for obtaining all referrals and authorizations for procedures and services, as required. Other duties as assigned by the Billing Manager. Professional Values :

Treat all patients and staff with compassion and empathy. Recognize and respect cultural diversity. Adapt communication to an individual’s ability to understand. Use medical terminology appropriately. Respond to communications received within a reasonable time frame. Project a professional manner and image. Adhere to ethical principles. Demonstrate initiative and responsibility. Work as a team member. Prioritize and perform multiple tasks. Adapt to change, including new hours of operation and methodology. Attend all staff meetings and mandatory in-service education. Maintain proper observation and adherence to company policies and procedures, including the Employee Handbook. Employee Benefits :

Competitive salary package Annual leaves and leave encashment Health insurance (as per company policy)

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