QA Manager & Executive

Smart Brains Technologies Pvt. Ltd, Pakistan

Join Our Team as QA Manager or QA Executive

We are a leading telecommunications company seeking dedicated individuals to fill the roles of QA Manager and QA Executive.

Responsibilities :

• Develop and implement quality assurance processes and procedures.
• Monitor and evaluate inbound and outbound calls to ensure adherence to policies and quality standards.
• Provide feedback and training to call center agents to improve performance.
• Analyze data and prepare reports on QA performance metrics.
• Collaborate with other departments to address and resolve quality issues.

Benefits :

Salary : Up to 60,000 PKR

Join us in a dynamic work environment where your expertise will be a valuable asset to our team and contribute to your career advancement. We look forward to your application!

Job Specification

Requirements :

Telecommunications - Rawalpindi, Pakistan

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