Customer Services Representative

Fresh graduates with a degree in Business, Accounting, Finance, or a related field are encouraged to apply Job Description : AA Associates, a dynamic partnership based in Lahore specializing in exceptional consumer services since 2020, is seeking motivated Evening Customer Services Representatives for a remote position. Join our team and contribute to delivering tailored solutions in the accounting industry, ensuring client satisfaction and loyalty through effective communication and support.

Responsibilities : - Manage customer inquiries via phone, email, and chat. - Assist clients with account-related questions and issues. - Provide information about our services and pricing. - Maintain detailed records of customer interactions. - Collaborate with team members to resolve complex issues. - Ensure a positive experience for clients and encourage their loyalty.

Job Specification

• Strong communication skills, both written and verbal. - Proficient in Microsoft Office and basic accounting concepts. - Ability to work independently and in a team-oriented environment. - Strong problem-solving abilities and attention to detail. - Time management skills to handle multiple inquiries efficiently.

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