Customer Services Representatives (CSR)

9at Communications LLC is a pioneering telecommunications company based in Lahore, Pakistan, specializing in innovative solutions to enhance communication infrastructure. We are seeking fresh graduates for the position of Night Customer Service Representative (CSR) in our Accounting division. Join us to contribute to our mission of providing quality service to our clients!

Responsibilities :

Assist customers with inquiries regarding their accounts and billing issues. Resolve customer complaints promptly and effectively. Maintain accurate records of customer interactions. Provide support for our accounting services, ensuring customer satisfaction. Collaborate with team members to improve service delivery.

Required Skills :

Excellent communication and interpersonal skills. Strong problem-solving abilities. Basic understanding of accounting principles is a plus. Ability to work independently and in a team environment. Proficiency in MS Office and customer service software.

Educational Qualification :

Bachelor's degree in Business Administration, Accounting, or a related field. Fresh graduates are encouraged to apply.

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