Product Ops Specialist

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the team

Careem Grocery is on a mission to reinvent the way people shop for grocery, pharmacy and retail products. As an exciting new vertical within Careem (a startup within a startup), we’re in the early stages of building our product and have plenty of interesting and fundamental challenges to solve in order to achieve our ambitious growth goals in this burgeoning space.

About the role

We are looking for a driven and detail-oriented Merchandising & Product Operations Specialist to join our dynamic team at Careem Groceries. This role is pivotal in bringing our in-app experience to life — combining deep ownership of merchandising execution with operational excellence. You will take charge of configuring, managing, and optimizing the in-app storefront experience, working closely with cross-functional teams to deliver a seamless, compelling, and conversion-driven user journey.

What you'll do

In-App Merchandising Operations

• Manage the in-app storefront, including the homepage, category landing pages, carousels, and other critical real estate.
• Take full ownership of content configuration and execution using merchandising tools — ensuring timely, accurate, and smooth deployment.
• A basic understanding of coding is preferred to effectively configure and troubleshoot merchandising setups.
• Curate, implement, and continuously improve merchandising strategies aligned with business goals and customer insights.
• Ensure the seamless execution of promotional plans and the merchandising calendar.

Data-Driven Optimization

Cross-Functional Collaboration

Content & Product Operations

Project & Program Management

Customer-Centric Innovation

What you'll need

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to :

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