Principal Consultant Dynamics 365 CRM

We are looking for an experienced

Principal Consultant – D ynamics 365 CRM

to join our Karachi office. This role is ideal for someone who combines deep technical expertise with the ability to lead teams , engage clients through workshops , and communicate complex ideas clearly and confidently .

What You’ll Do :

Lead and mentor a team of consultants and developers, providing direction, guidance, and quality oversight across all project phases.

Conduct client workshops and discovery sessions to gather requirements, align expectations, and translate business needs into actionable solutions.

Design and develop custom solutions using Dynamics 365 CE (Sales, Customer Service, Marketing) and the Power Platform (Model-Driven Apps, Canvas Apps, Power Pages, Power Automate).

Engage directly with clients and stakeholders to define technical approaches, present recommendations, and ensure alignment with business goals.

Collaborate with onshore functional consultants to deliver scalable, high-quality technical solutions.

Oversee data migration, integration setup (APIs or middleware), and solution deployments.

Troubleshoot and resolve complex CRM and integration issues independently.

Ensure best practices in code quality, ALM, DevOps, and solution architecture.

Maintain high-quality delivery through structured reviews, documentation, and process adherence.

Contribute to internal knowledge sharing, capability building, and continuous improvement initiatives across the team.

✅ What You Bring : 8–10+ years

of hands-on experience with

Dynamics 365 CRM / CE

(Sales, Customer Service, or Marketing) and related technologies.

Experience with

Azure Logic Apps

Custom APIs

, and

third-party integrations

Proven success in

leading and developing technical teams

(5–10 members) and managing

multi-phase CRM projects

Demonstrated ability to

facilitate client workshops

, drive stakeholder discussions, and build strong relationships.

Excellent

communication and presentation skills

, with the ability to explain complex concepts to both technical and non-technical audiences.

Strong problem-solving, debugging, and analytical abilities.

Experience working with

international clients

(Australia / US / UK).

Microsoft certifications

in Dynamics 365 and / or Power Platform are preferred.

Be part of a growing team that values innovation and professional development.

Work on international projects that transform businesses through Microsoft technologies.

Experience a collaborative and growth-oriented work environment.

Lead impactful projects and mentor a talented team of consultants.

Benefit from a hybrid work model that supports work-life balance.

Build a long-term career with training and development opportunities.

We believe great work happens when people feel supported, valued, and balanced. Here’s what you can look forward to as part of our team :

Bi-Annual Increments

Medical Coverage (IPD & OPD)

Referral Bonus

Paid Certifications

Perfect Work-Life Balance

Work Timings : Monday to Friday, 6 : 00 AM – 3 : 00 PM (PKT) (An early start means you’ll have the rest of the afternoon and evening free, perfect for avoiding peak traffic, spending more time with family, or enjoying your social life.)

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