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Product Specialist L1
IntegCubesIslamabad, Islamabad Capital Territory, Pakistan30+ days ago
Job descriptionBachelor's degree in a relevant field or equivalent experience. Strong technical aptitude and a passion for learning about new technologies. Excellent communication and interpersonal skills. Ability to convey technical information in a clear and understandable manner. Previous experience in customer support or a related role is a plus. Familiarity with Healthcare is advantageous. Eagerness to collaborate with cross-functional teams. Detail-oriented with strong problem-solving abilities. Ability to work independently and efficiently. Willingness to occasionally work outside regular business hours.
Join IntegCubes as a Product Specialist L1, and be a key player in supporting and enhancing our software product. As a Product Specialist, you will be at the forefront of customer interactions, ensuring they have a seamless experience with our healthcare software.
- Provide first-level support to customers on product inquiries and issues.
- Collaborate with the product development team to understand and communicate new features and updates.
- Assist customers in product configuration and troubleshooting.
- Document and escalate technical issues to higher-level support when necessary.
- Conduct product demonstrations and training sessions for clients.
- Collect and analyze customer feedback to contribute to product improvements.
Job Specification
Information Technology and Services - Islamabad, Pakistan #J-18808-Ljbffr
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Product Specialist • Islamabad, Islamabad Capital Territory, Pakistan
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