FBA Reimbursement Specialist (Customer Operations)

FBA Reimbursement Specialist (Customer Operations)

Job Details

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Finance and Sales
• Industries : Internet Publishing

Role : FBA Reimbursement Specialist (Customer Operations)

Location : Remote

Job type : Full-time

Who We Are?

Leverify LLC is an e-commerce company that uses Amazon as a selling platform. It is a leading electronics wholesale distributor providing exceptional partnership experiences to resellers and businesses in North America. At the same time, the company aims to contribute to the economy of Pakistan by empowering youth and businesses.

What do We Value?

Leverify is an employee‑centric organization. Our differentiation lies in employee growth and development. We provide meaningful jobs and encourage employees to take responsibility and ownership. The flat structure enables open communication and strong collaboration across teams, fostering a friendly, exciting and challenging work environment.

Job Description

We are looking for a highly organized and customer‑obsessed FBA Reimbursement Specialist to join our team. This person will be the primary point of contact for our clients, acting as their partner in the reimbursement process.

Key Responsibilities

Act as the primary "claim handler" for a portfolio of clients.

Analyze the discrepancy and the gathered evidence.

Serve as the first point of contact for all client queries regarding their claims, account status, or the tool itself.

Develop an in‑depth, expert‑level understanding of our FBA Discrepancy Assistant software.

Required Skills

Preferred Skills

Education

Perks and Benefits

Note : Leverify is an equal‑opportunity employer. We welcome and encourage applications from candidates of all backgrounds, irrespective of race, color, religion, gender, and disability. We are committed to creating a diverse and inclusive work environment, and we consider all qualified applicants for employment without discrimination.

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