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ERP System Administrator

ERP System Administrator

Gigalabs (Pvt) Ltd.Saddar Town, Sindh, Pakistan
27 days ago
Job description

Overview

ERP System Administrator role at Gigalabs (Pvt) Ltd.

Employment Type : Contract Based

Location : Remote, Full Time

Time Zone : 12PM-9PM (04 Hours Overlap)

Project Duration : 6 months with the possibility of extension

Responsibilities

  • Provide strategic guidance for ERP systems hosted on prem, in cloud or as SaaS services as required
  • Help identify technical problems and propose solutions in line with problem and resolution management processes
  • Monitor, analyze and propose performance optimization of the supported infrastructure and systems
  • Develop and maintain detailed technical documentation as needed
  • Assist the Service Owner and Team Lead in the delivery of Service Delivery Agreements (SDAs) to customers
  • Assist with the coordination, preparation, presentation and implementation of proposals and projects linked to the SDAs
  • Be a go-to expert for troubleshooting ERP related issues
  • Manage, prioritize and take ownership of tasks assigned to ERP team as required

Requirements

  • Extensive ERP administration experience, including upgrades and patching
  • Provide operational and deployment support for all ERP services hosted on-premises and cloud
  • Design, install, configure and support ERP infrastructure components
  • Perform environment clones, migrations and deployments to production environments
  • Assist in the infrastructure refresh and migration to cloud related projects
  • Perform capacity management, and monitor, analyze and propose improvements to the ERP services
  • Assist, plan, and conduct disaster recovery tests
  • Good scripting skills using Linux shell, Oracle SQL and / or other automation tools
  • Ability to work under pressure with minimum supervision
  • Customer-centric approach to delivery and problem solving
  • Provide on-call support (either on-site or remotely using VPN connectivity) outside normal working hours as required on a rotational basis
  • Experience with ticketing systems (ServiceNow or similar)
  • Experience with collaboration tools (Confluence, Jira, etc.)
  • Relational Databases (Oracle, Microsoft SQL Server)
  • Experience in integrating with Oracle Cloud products such as Taleo, EPM Planning, Oracle Integration Cloud, etc.
  • Experience with Ansible or related IT automation tools

    • Seniority level

  • Not Applicable

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • Software Development

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    System Administrator • Saddar Town, Sindh, Pakistan

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