Customer Support Specialist

Maintaining sales activities and regularly creating and updating listings on Amazon, eBay, Shopify, etc., including descriptions and images. Managing and creating the visual aspects of the website, including design and layout, HTML & CSS tasks, and ensuring the website works well on a variety of devices. Resolving customer issues swiftly. Familiarizing oneself with the business and developing a strong knowledge of the products on offer. Printing tickets for online orders. Stock control. Working in partnership with the warehouse team. Keeping track of returns and refunds. Ensuring stock levels are up to date across online marketplaces at all times. Liaising and forming relationships with courier companies.

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