Overview
As a Senior Functional Business Analyst at CONVO, you will play a pivotal role in delivering digital transformation solutions for some of the world’s leading FMCG companies. Your primary mission : understand client needs, master the RGM platform, and configure ERP solutions that deliver measurable value.
You’ll bridge business and technology — combining deep industry understanding, a hands-on approach to configuration, and a sharp, questioning mindset. This role is ideal for someone who thrives on solving complex business problems through systems and data, not just requirements documents.
What You’ll Do
- Configure ERP systems based on business needs — from module setup to detailed functional rules
- Lead functional design activities and translate client needs into ERP system behavior
- Run and facilitate workshops to map business processes and align on solution design
- Collaborate closely with technical teams to translate configurations into deployments
- Challenge assumptions and proactively propose improvements to business processes or technical solutions
- Support user acceptance testing (UAT) planning and execution
- Build client trust by understanding their commercial goals and aligning solutions accordingly
- Guide junior analysts and contribute to internal best practice development
- Stay current on industry trends in FMCG and how they relate to digital transformation and sales enablement
Must-Have Skills & Experience
5+ years in a Business Analyst, ERP Consultant, or Functional Consultant roleExperience configuring business applications or ERP systems (e.g., XTEL, SAP, Oracle, Salesforce)Strong understanding of sales / commercial processes, especially in FMCG or Consumer GoodsTechnically curious and able to ask why — you’re not afraid to challenge the brief or dig into root causesSkilled at working with cross-functional teams : business stakeholders, technical teams, testersComfortable supporting the full project lifecycle : workshops, configuration, testing, deployment, and supportFamiliarity with Agile and Waterfall delivery modelsExcellent communication, facilitation, and stakeholder management skillsNice-to-Have Experience
Experience with requirement gathering and creating functional specsBackground in Revenue Growth Management, Trade Promotion Management, or Sales Force AutomationFamiliarity with data analysis using tools like Excel, SQL, Power BIExposure to FMCG-focused sales automation platformsWho You Are
Inquisitive, analytical, and always looking to improve how things workComfortable in ambiguity and energized by problem-solvingEnjoy engaging with clients, understanding their business, and making an impactAble to translate complex ideas for both business and technical audiencesWhy Join CONVO?
At CONVO, we’re reimagining how sales organizations in FMCG run smarter, faster, and more profitably. You’ll be joining a team of thinkers, builders, and consultants who thrive at the intersection of business and technology.
We Offer
Global exposure working with Tier-1 FMCG clientsA high-impact role where your input shapes real-world commercial outcomesA collaborative culture with mentorship, continuous learning, and career growth opportunities#J-18808-Ljbffr