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Senior Functional Business Analyst

Senior Functional Business Analyst

ConvoIslamabad, Islamabad Capital Territory, Pakistan
30+ days ago
Job description

Overview

As a Senior Functional Business Analyst at CONVO, you will play a pivotal role in delivering digital transformation solutions for some of the world’s leading FMCG companies. Your primary mission : understand client needs, master the RGM platform, and configure ERP solutions that deliver measurable value.

You’ll bridge business and technology — combining deep industry understanding, a hands-on approach to configuration, and a sharp, questioning mindset. This role is ideal for someone who thrives on solving complex business problems through systems and data, not just requirements documents.

What You’ll Do

  • Configure ERP systems based on business needs — from module setup to detailed functional rules
  • Lead functional design activities and translate client needs into ERP system behavior
  • Run and facilitate workshops to map business processes and align on solution design
  • Collaborate closely with technical teams to translate configurations into deployments
  • Challenge assumptions and proactively propose improvements to business processes or technical solutions
  • Support user acceptance testing (UAT) planning and execution
  • Build client trust by understanding their commercial goals and aligning solutions accordingly
  • Guide junior analysts and contribute to internal best practice development
  • Stay current on industry trends in FMCG and how they relate to digital transformation and sales enablement

Must-Have Skills & Experience

  • 5+ years in a Business Analyst, ERP Consultant, or Functional Consultant role
  • Experience configuring business applications or ERP systems (e.g., XTEL, SAP, Oracle, Salesforce)
  • Strong understanding of sales / commercial processes, especially in FMCG or Consumer Goods
  • Technically curious and able to ask why — you’re not afraid to challenge the brief or dig into root causes
  • Skilled at working with cross-functional teams : business stakeholders, technical teams, testers
  • Comfortable supporting the full project lifecycle : workshops, configuration, testing, deployment, and support
  • Familiarity with Agile and Waterfall delivery models
  • Excellent communication, facilitation, and stakeholder management skills
  • Nice-to-Have Experience

  • Experience with requirement gathering and creating functional specs
  • Background in Revenue Growth Management, Trade Promotion Management, or Sales Force Automation
  • Familiarity with data analysis using tools like Excel, SQL, Power BI
  • Exposure to FMCG-focused sales automation platforms
  • Who You Are

  • Inquisitive, analytical, and always looking to improve how things work
  • Comfortable in ambiguity and energized by problem-solving
  • Enjoy engaging with clients, understanding their business, and making an impact
  • Able to translate complex ideas for both business and technical audiences
  • Why Join CONVO?

    At CONVO, we’re reimagining how sales organizations in FMCG run smarter, faster, and more profitably. You’ll be joining a team of thinkers, builders, and consultants who thrive at the intersection of business and technology.

    We Offer

  • Global exposure working with Tier-1 FMCG clients
  • A high-impact role where your input shapes real-world commercial outcomes
  • A collaborative culture with mentorship, continuous learning, and career growth opportunities
  • #J-18808-Ljbffr

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    Senior • Islamabad, Islamabad Capital Territory, Pakistan

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