Infrastructure & Technology System Services Representative Professional KARACHI, PK

The mission of IBM Systems Support technical representatives centers around delivering predictive, proactive, and resilient support for IBM infrastructure solutions. Their core responsibilities and mission include :

• Ensuring system availability, performance, and security through advanced support services.
• Using AI and analytics to anticipate and resolve issues before they impact business operations.
• Providing multivendor support to simplify IT maintenance with a single point of contact.
• Collaborating closely with product design engineers to offer deep technical expertise and tailored solutions.
• Extending the lifecycle of IBM systems like IBM Storage, IBM Power, IBM Z, and IBM LinuxONE through service extensions.

Your role and responsibilities :

Connecting to AIX System Console (local and remote)

Understanding and managing LVM (Logical Volume Manager)

Managing users, groups, and permissions

Identifying performance bottlenecks (CPU, RAM, I / O)

Required education : Bachelor's Degree

Preferred education : Master's Degree

Required technical and professional expertise :

Main Platforms : IBM Storage all products, IBM Power all products

Serve as the primary technical advisor and advocate to IBM TLS Partners

Coordination :

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law.

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