Position Title
Customer Relations Officer
Location
Wapda Town, Lahore
Job Summary
We are looking for a Customer Relations Officer to manage client interactions, handle data entry tasks, make follow-up calls, and support revenue generation through excellent customer service. The ideal candidate will be friendly, organized, and proactive in ensuring customer satisfaction and smooth front-desk operations.
Key Responsibilities
- Manage incoming and outgoing customer calls in a professional manner.
- Conduct follow-up calls with clients to ensure service satisfaction and build lasting relationships.
- Handle customer queries, appointments, and complaints efficiently and courteously.
- Perform data entry and maintain accurate customer records in the system.
- Support revenue generation by promoting clinic services.
Requirements
Bachelor's degree0-1 years of experience in customer service, salesStrong communication and interpersonal skillsProficient in MS Office and data entry tasksFriendly, patient, and customer-focused attitudeApplications Deadline
03-Nov-2025
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