Telesales Representative

The Offer

• Opportunity within a company with a solid track record of performance
• Opportunity to make a positive impact
• Fantastic work culture

The Job

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

The Profile

• You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are a strong team player who can manage multiple stakeholders
• You are highly goal driven and work well in fast paced environments

The Employer

Our client is a telecommunications company based in Lahore, Pakistan, operating as a Sole Proprietorship. Founded with a vision to revolutionize the way people connect and communicate, Our client offers a wide range of services including mobile phone plans, home internet services, and business solutions.