Financial Crime Systems Manager

Position Summary

The Financial Crime Systems Manager will be responsible for managing and optimizing all technology solutions used to detect, prevent, and investigate financial crime. This includes transaction monitoring platforms, sanctions screening systems, fraud detection tools, and case management systems. The role requires close collaboration with compliance, fraud, risk, and IT teams to ensure systems are properly configured, effective in detecting suspicious activity, and aligned with regulatory expectations. The Financial Crime Systems Manager will also play a key role in system upgrades, vendor management, data integrity, and driving automation and efficiency within financial crime operations.

Responsibilities

• System Management & Optimization : Administer and maintain financial crime technology platforms (e.g., transaction monitoring, sanctions screening, fraud systems). Continuously refine detection rules, thresholds, and scenarios to improve effectiveness. Ensure system uptime, reliability, and performance in line with business needs.
• Implementation & Upgrades : Lead implementation of new financial crime systems and enhancements to existing platforms. Manage system testing, validation, and user acceptance processes. Collaborate with vendors and IT to ensure smooth deployment of upgrades and patches.
• Data Integrity & Analytics : Ensure data feeds into financial crime systems are complete, accurate, and timely. Partner with data teams to build analytics that support financial crime detection and reporting. Monitor system-generated alerts, ensuring quality and accuracy in outputs.
• Governance & Compliance : Ensure systems meet regulatory and audit standards. Maintain detailed system documentation, including change management logs and audit trails. Support internal and external audits of financial crime systems.
• Stakeholder Collaboration : Work closely with AML, Fraud, Sanctions, and Risk teams to align system functionality with business requirements. Serve as the subject matter expert for financial crime systems across the organization. Act as the primary liaison with external vendors and system providers.
• Training & Support : Provide training to end-users on financial crime systems. Develop user guides, SOPs, and quick reference materials for operational teams. Act as escalation point for system-related issues and troubleshooting.

Qualifications and Skills

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