Customer Support Engineer

Job description

This is a staff position within the Customer Support Group responsible for ensuring continuity of systems and services for clients by providing technical support and installation services at customer sites.

Skills :

Electrical Repairs - Computer Network Operations - Customer Service Operations - Cable Management

Job Details

Industry : Information Technology

Functional Area : Client Services & Customer Support

Total Positions : 3 Posts

Job Type : Full Time / Permanent

Department : Customer Support

Job Location : Karachi

Minimum Education : Diploma (DAE)

Career Level : Experienced Professional

Minimum Experience : 2 Years (Electronic Equipment, Computers, Cabling and Networking)

Job Type : Full-time

Pay : Rs28,000.00 - Rs30,000.00 per month

Work Location : In person

Requirements

Essential Functions :

1. Applicant must be experienced in electrical, electronics, cabling and installation work.

2. Assure continuity of the systems at customer sites.

3. Install our software and hardware products at customer sites.

4. Resolve issues in products at customer sites.

5. Be well organized and pay close attention to detail.

6. Stay abreast of the latest products through company trainings.

7. Ability to work without supervision.

8. Meet expectations for attendance and punctuality.

9. Work after office hours when required.

10. Travel to other cities for work.

11. Persons with own motorcycles will be preferred.

Benefits

Package :  Depending on Qualification & Experience

Following benefits are offered other than salary :

1. Provident Fund.

2. Medical Coverage.

3. Life & Disability Coverage.

4. Meals when working over time, outstation or on holidays.

5. Outstation Allowance.

6. Overnight Allowance.

7. Travel Reimbursements.

8. Fuel Allowance.

9. Mobile Allowance.