ServerGuy is a leading Platform as a Service (PaaS) for Hosting WordPress & Magento.
As we continue to grow, we are looking for determined Support Engineers with outstanding communication skills who can provide enterprise-level support to our growing client list.
Responsibilities
- Deliver excellent customer support via email / helpdesk, and live chat
- Deploy, Automate, Support, and Troubleshoot services
- Migrate Applications to our Platform
- Build, operate and support AWS Cloud environments
- Write, update and enhance documentation including Playbooks
- Provide periodic reports regarding maintenance and upgrade activities
Job Specification
Requirements
Experience as a Hosting Support Specialist or similar roleExperience with Linux-based servers & VirtualizationExperience with cPanel / WHM Control PanelTechnical awareness and ability to quickly understand new technologiesExperience with the WordPress / Magento stack (PHP, MySQL)For Remote Workers : Quiet working environment free of distractionsFor Remote Workers : Reliable high-speed Internet connectionBonus Skills
Experience writing Bash, Python and Ansible scriptsExperience with AWSExperience with Security & PenTestingWhy will your work be awesome?
Work From Home OpportunityChance to work on cutting edge technologiesMedical InsuranceReimbursement of Certification ExamsBest learning experienceOpportunity to work in a dynamically growing international company where what you do has a direct and immediate impact.#J-18808-Ljbffr