Assistant Manager DICT & Supplier Management

Overview Department & Function :

Network Operations & Maintenance Center

Position :

Assistant Manager DICT & Supplier Management

Location : Islamabad

Reporting to :

Manager Corporate Business Support

Job Type : Permanent

Total Positions : Grade :

Job Purpose :

Responsible for managing, supporting, and enhancing the Digital ICT products and solutions portfolio. The role covers support for DICT offerings across enterprise and government clients, including data center hosting, co-location, security services, and related solutions. Ensures high availability, scalability, and compliance of all services while driving value for enterprise clients.

Job Responsibilities

Support assurance for overall pre-sales & in-Sales activities in DICT domain.

Assist in the customer requirements related to DICT, Support product team.

Coordination with corporate sales for requirements collection and project delivery

Resource will support regional teams on survey, prepare BOM and BOQ finalization

Managing the requirements via regional resources during surveys and complaints.

Actively monitor KPIs, vendor performance, and Routine Activities

Actively engage Regional teams along with vendor

Strategic planning for Customer experience management and service quality improvement

Policies and processes alignment.

Strong knowledge of ICT technologies (Security, Collaboration, Networking).

Knowledge of Data Center technologies, platforms, Virtualization, Storage, and Security.

Good command of proposal writing and presentations.

Education

Must be a graduate with minimum 16 years of education

Work Experience

5 to 8 years’ in corporate products management.

Skills – Generic

Team leadership skills

Problem solving Skills

Self Driven and Energetic

Passion & confidence to work with different teams to produce desired results

Skills – Job Specific

Strong analytical and problem-solving capabilities

Communication and stakeholder management

Market research and product design unerstanding

Proficiency in MS Excel, PowerPoint; experience with BI dashboards is a plus

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