Technical Consultant Sde

Technical Consultant SDE

Averox, Pakistan

The Technical Consultant is a customer-oriented role responsible for pre-installation, configuration, and testing of the solutions deployed by Services Delivery. This role involves cross-functional interaction with Engineering and Support.

Key Responsibilities :

• Provide technical input to pre-sales activities, including customer workshops.
• Provide technical expertise on solution delivery fundamentals.
• Prepare, maintain, and own all relevant activities and deliverables from the Project Delivery Lifecycle for successful customer project delivery (e.g., configuration, implementation planning, test planning, and execution).
• Plan and execute (onsite and / or offsite) assembly, configuration, and testing of the solution for deployment in the customer's environment.
• Plan and execute the effective transition of the solution to Support.
• Assist Support in the resolution of issues in production systems.
• Support project team staff to meet deadlines and eSG Services Deliveries priorities.
• Provide input on product and customer-specific functionality, configuration, and usage for training and documentation.
• Stay updated on the underlying technology and architecture of the product and solutions.
• Share skills and experience with other groups to establish consistency and improve quality.
• Identify and assist in resolving key issues and risks.
• Understand, follow, and improve upon all formally-communicated methodologies, processes, policies, and values.
• Provide support and encouragement to team members and participate in the up-skilling and training of colleagues.
• Able to travel as reasonably requested.
• Perform all other duties as reasonably requested.

Key Relationships :

Job Specification

Qualifications :

Technical Knowledge :

For DBA Specialists :

Product Knowledge :

Industry Knowledge :

Communication Skills :

Information Technology and Services - Islamabad, Pakistan

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