Implement and maintain comprehensive monitoring solutions for mission-critical and financial applications (transaction processing, funds transfer, direct deposit, web services, mobile apps).
Analyze and troubleshoot complex alerts to identify potential issues and proactively prevent outages.
Lead incident response for high-severity issues, effectively coordinating with internal resources to diagnose and resolve problems quickly.
Utilize communication tools to keep stakeholders informed of issue status and resolution progress.
Conduct thorough Root Cause Analysis (RCA) to identify underlying causes of incidents and implement preventative measures.
Identify recurring issues and implement solutions to prevent future incidents.
Work collaboratively with stakeholders to define and maintain SLAs for client services.
Analyze service delivery data and generate detailed reports for senior management.
Develop and execute automated scripts to streamline monitoring, alerting, and incident management tasks.
Perform complex data analysis using databases and logs, ensuring data accuracy and reconciliation.
Manage and maintain various matrices and data sets to support daily operations.
Clearly document incidents, problems, and resolutions for knowledge sharing and future reference.
Effectively communicate with all levels of staff, both technical and non-technical, to ensure clear understanding of issues and resolutions.
We are looking for
Education : Bachelors degree in Computer Science, Software Engineering, Information Technology, or a similar field (or equivalent experience).
Experience : 4+ Years
Skills
Understanding of ITSM frameworks like ITIL for efficient service delivery.
Familiarity with change management processes to ensure smooth implementation of fixes and updates.
Knowledge of software development concepts, algorithms, and programming languages.
Expertise in monitoring tools and methodologies.
Extensive experience with incident management frameworks (ITIL, etc.).
Strong analytical and problem-solving skills.
Proficiency in SQL and database management tools.
Excellent communication, collaboration, and documentation skills.
Experience with Solaris and Linux platforms.
Experience with automated scripting languages (Python, PowerShell, etc.).
Experience working in a fast-paced, 24 / 7 environment.
Create a job alert for this search
Senior Software Engineer • Lahore, Punjab (On Site)
Related jobs
Promoted
Senior Software Engineer I
Careem Networks FZ LLCLahore, Pakistan
About Careem Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more.Careem is led by a pow...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer
QbatchGujranwala, Pakistan
We are looking for a Senior Software Engineer with 3–5 years of hands-on experience in building robust, scalable full-stack applications.
This role requires a technically strong engineer with experi...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer - AIML
Devsinc, LLCGujranwala, Pakistan
Senior Software Engineer - AI / ML.In this role, you will design, develop, and optimize sophisticated AI and machine learning solutions to tackle challenging problems and enhance our product offering...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer
Rayn GroupGujranwala, Pakistan
At Rayn, we don’t just work—we innovate, collaborate, and create solutions that leave a lasting impact.As part of our team, you’ll have the opportunity to shape the future of a purpose-driven organ...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer
EonLahore, Pakistan
Work with the Industry Leader At Eon, our mission is to make patients healthier and healthcare affordable.Eon Patient Management, or EPM as we like to call it, identifies patients with disease risk...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer
BlackStone eITLahore, Punjab, Pakistan
BlackStone eIT, a leading technology company, is currently seeking a highly skilled and experienced Senior Software Engineer to join our dynamic team.
As a Senior Software Engineer at BlackStone eIT...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer I - Backend
Careem Networks FZ LLCLahore, Pakistan
Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more.
Careem is led by a powerful purpose...Show moreLast updated: 7 days ago
Promoted
Senior Software Engineer - AIML
DevsincLahore, Pakistan
Devsinc is seeking a Senior AI / Machine Learning Engineer with a strong background in Python, machine learning, and deep learning frameworks.
Our ideal candidate will excel in cloud environments (suc...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer - REMOTE
National ComplianceGujranwala, Pakistan
National Compliance is a leading tech and consulting solutions provider, specialized in delivering top-notch compliance solutions to financial institutions.
As a trusted partner to financial organiz...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer I
CareemLahore, Pakistan
About the Company Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more.Careem is led by ...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer
Ubiquify DigitalLahore, Pakistan
Overview Ubiquify is a software development firm founded by Ex-Microsoft and Ex-Amazon engineers, delivering startup execution with enterprise-grade engineering.
We specialize in building custom sof...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer
TechSeaLahore, Pakistan
About Us : TechSea is a rapidly growing US-based IT and career services company with operations in Pakistan and the United States.
We are dedicated to pushing the boundaries of technology and deliver...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer I - Backend
CareemLahore, Pakistan
Careem is building ‘the everything app’ for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more.
Careem is led by a powerful purpo...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer
Travel Innovation GroupLahore, Pakistan
Shift pattern Flexible, to be discussed with your manager About us and the department this role sits in : .As a fast-growing SaaS company, Calrom has a proven record of delivering innovative software...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer
Vire TechnologiesLahore, Pakistan
The successful candidate will be responsible for designing and implementing state of the art technology solutions based on Microsoft Technologies.
The individual will be responsible for interfacing ...Show moreLast updated: 30+ days ago
Promoted
Senior Software Engineer, Backend
MotiveLahore, Pakistan
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.
For the first time ever, safety, operations and finance teams can ma...Show moreLast updated: 20 days ago
Promoted
Senior Software Engineer / Tech Lead
iCareManager, LLC.Lahore, Pakistan
At iCareManager (iCM), the Tech Lead plays a pivotal role in shaping and delivering technical excellence across product modules.
This individual will be responsible for software architecture, code q...Show moreLast updated: 30+ days ago
Senior Software Engineer
vFairsLahore, PB, pk
Quick Apply
Fairs is seeking a Senior Software Engineer with deep expertise in web technologies to lead technical initiatives, mentor development teams, and architect scalable solutions.You will drive inn...Show moreLast updated: 18 days ago