Telesales Executive

Setting sales goals and developing sales strategies. Identify the needs of customers, resolve issues and provide solutions. Upsell other products wherever possible. Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Be well-read on company policies and the website for FAQs or policy-related answers. Maintain good customer relations. Prepare and send quotes and proposals. Manage the sales process through specific software programs. Build and maintain a CRM database. Meet daily, weekly, and monthly sales targets. Participate in sales team meetings. Job Specification

Bachelor's degree in commerce or related fields is preferred. Prior experience of 1 year with customer service and call center in relevant job roles. Good knowledge of CRM practices and systems. Customer-oriented attitude with professionalism. Strong multitasking, time management, and target achieving skills. Self-motivated and driven by targets. The ability to influence and negotiate with others. Selling skills - Persuasion, Telephone Sales, Customer Focus, Selling to Customer Needs, Closing Skills. Problem Solving - Entrepreneurial, Identify and solve problems in a timely manner. Communication skills - Strong communication skills. Ability to communicate and influence effectively over the phone and web.

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