Head of Sales

About PalmPay

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users , we’re building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services. Operating in Nigeria, Ghana, Tanzania, Bangladesh , and now expanding in Pakistan , PalmPay has been recognized by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Position Overview

We are seeking a dynamic and experienced Head of Sales – Pakistan who will lead the country’s sales and business development function. Beyond traditional sales leadership, the ideal candidate will bring experience in NBFC and Digital Banking Product Operations , and take ownership of product operations alongside driving strategic business growth in a fast-paced fintech environment.

Responsibilities

• Sales Strategy & Execution : Define and implement a comprehensive sales strategy aligned with PalmPay’s business goals in Pakistan; build, lead, and scale a high-performing sales team covering B2C and B2B channels.
• NBFC & Digital Banking Product Operations : Oversee end-to-end product operations including go-to-market planning, KPI tracking, and rollout execution; leverage experience in NBFC and digital banking products to align business development initiatives with product strategy.
• Business Development & Market Expansion : Drive agent acquisition and merchant partnerships to boost product adoption; identify and capitalize on new market opportunities to accelerate customer acquisition and retention.
• Campaigns & Performance Management : Launch targeted lifecycle campaigns to engage users at key stages of their journey; track performance through data-driven dashboards, forecasting tools, and ROI tracking mechanisms.
• Cross-Functional Collaboration : Work closely with Product, Marketing, Finance, and Operations to ensure seamless execution and operational excellence; translate user and market insights into actionable product or channel refinements.
• Stakeholder Engagement & Reporting : Communicate key performance metrics, strategic achievements, and challenges to leadership; represent PalmPay in strategic negotiations and high-value partnerships.

Required Qualifications & Experience

Compensation & Benefits

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