Technical Writer

Position Title :  Technical Writer  Timings : 8 : 00 AM - 5 : 00 PM CST (6 : 00 PM – 3 : 00 AM PKT)  Location : Islamabad About Cloudelligent  Cloudelligent is a Cloud-native consultancy and AWS Advanced consulting partner!

We specialize in providing bespoke cloud solutions to Startups and SMBs.

Being a next-gen cloud service provider, Cloudelligent helps businesses to make the most out of their cloud investment.

We have an international footprint with a diverse team of domain experts, and we are customer- obsessed.     Job Objective  We’re looking for a technical writer who can bridge the gap between engineering and storytelling.

You're a natural communicator who thrives on translating complex AWS cloud concepts into clear, compelling content for both technical and non-technical audiences.

Whether it’s a runbook, a white paper, or a thought leadership blog, you bring clarity, structure, and impact to every word.  You’re not just a writer, you’re a strategic thinker who understands cloud technologies (especially AWS) and can craft narratives that align with business goals and resonate with technical stakeholders including developers, architects, and CTOs.  Responsibilities  Gather and synthesize work tasks, technical inputs, and project updates from engineering, DevOps, and cloud architecture teams.  Create and maintain comprehensive documentation for AWS cloud architectures, infrastructure components, deployment pipelines, and internal tooling.  Translate complex technical workstreams into structured, audience-ready content, including blogs, solution briefs, white papers, and operational manuals.  Organize fragmented technical output into cohesive, well-structured documentation aligned with readability standards and stakeholder expectations.  Develop content on emerging tech including Generative AI, Agentic AI, AI Agents, LLMs, Model Context Protocol, Vibe Coding, Agentic RAG, CLI-driven automation, Strand Agents etc.  Produce content for various digital channels : technical blogs, case studies, press releases, landing pages, and marketing collaterals.  Write original, non-plagiarized, keyword-optimized content for the Cloudelligent website and client deliverables.  Support the creation of client-facing artifacts such as onboarding guides, SOPs, runbooks, architecture decks, and executive summaries.  Standardize documentation formats, templates, and style guides to align with internal best practices and AWS documentation standards.  Maintain and manage version-controlled documentation repositories (e.g., GitHub, SharePoint).  Collaborate with engineers and designers to visualize technical concepts using diagrams (Lucidchart, Visio, Draw.io).  Actively participate in sprint planning and project reviews to keep documentation aligned with evolving project scope.  Brainstorm and pitch new content ideas, storytelling formats, and content strategies.  Conduct thorough, independent research to support content accuracy, depth, and relevance.  Ensure all content balances technical depth with brand positioning and user engagement.  Requirements  Bachelor's degree (preferably in Computer Science, Engineering, Information Technology, or a related technical field).  4+ years of relevant experience as a Technical Writer or Content Strategist in a cloud-based or SaaS company.  Proven experience writing technical documentation preferably within AWS cloud environment.  Understanding of core AWS services (e.g., EC2, RDS, S3, Lambda, VPC, IAM) and cloud architectural principles.  Demonstrated ability to work with engineering teams to convert technical inputs into well-structured, business-consumable documentation.  Skilled in creating different forms of content including solution briefs, operational documentation, web copy, white papers, and social media posts.  Strong research and analytical skills with the ability to distill key messages from raw data and inputs.  Excellent command of written English with a balance of technical precision and narrative clarity.  Proficiency in documentation tools like Microsoft Word, PowerPoint, SharePoint, and diagramming tools (Lucidchart, Visio, Draw.io).  Experience working in Agile environments and adapting to shifting priorities and requirements.  Preferred Qualifications  Knowledge of AI / ML ecosystems, RAG pipelines, model orchestration, prompt engineering best practices and Low-code / No-code AI-driven platforms.  Familiarity with infrastructure-as-code (IaC) tools like Terraform or CloudFormation.  Grasp of CI / CD pipelines, DevOps workflows, and modern deployment practices.  Experience building and maintaining internal SOPs or knowledge bases.  Exposure to technical SEO and keyword optimization strategies.  Ability to mentor junior writers or lead small writing / documentation projects.  Powered by JazzHR