Associate IT Support Officer

Associate IT Support Officer page is loaded## Associate IT Support Officerlocations : Lahoretime type : Full timeposted on : Posted Todayjob requisition id : JR

• Job Overview :
• As a vital part of CureMD’s IT team, the Associate IT Support Officer will play a key role in providing technical assistance and ensuring smooth IT operations. Acting as the first line of support, this role is responsible for troubleshooting issues, maintaining system functionality, and ensuring a seamless user experience across the organization.
• Job Responsibilities :
• Provide timely technical support to end-users for hardware, software, and network-related issues.
• Install, configure, and troubleshoot Windows and macOS operating systems.
• Assist in the administration and maintenance of CureMD’s LAN, WAN, and wireless network infrastructure.
• Collaborate with IT teams to resolve escalated technical issues and ensure seamless operations.
• Monitor system performance and configurations to maintain network security and stability.
• Identify areas for process improvement and contribute to IT workflow enhancements.
• Assist in hardware procurement and maintain an accurate IT asset inventory through the designated software portal.
• Qualifications :
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and troubleshooting skills with a customer-focused mindset.
• Basic understanding of networking fundamentals, Windows, and macOS environments.
• Familiarity with LAN, WAN, wireless networking, and IT security best practices.
• Ability to work effectively in a team-oriented IT support environment.
• Strong communication and interpersonal skills to assist end-users and collaborate with IT teams.
• Compensation and Benefits :
• Financial :
• Competitive salary and bi-annual bonus.
• Fast track and uncapped career growth for high performers.
• Company-sponsored vehicle financing (car and bike).
• Interest-free loans.
• Provident Fund : CureMD matches up to 8% of your base salary.
• Health and Wellness :
• In-house clinic with a team of certified male and female doctors with 24 / 7 telemedicine service.
• Hospital treatment monitoring by company doctors.
• Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).
• Exclusive health benefits and discounts at top class clinics and labs.
• Supportive Workplace :
• Pick-up and drop-off services for female employees.
• In-house daycare facility.
• In-house gym and recreational area to unwind.
• Continued Learning :
• Company-sponsored trainings, workshops, development programs and retreats.
• Paid specialized trainings / certifications.
• The Difference You’ll Make :
• At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you’ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we’re not just advancing technology — we’re making a tangible difference in people’s lives.
• Together, let’s save lives.
• At CureMD, we are at the forefront of healthcare innovation, driven by a passion for creating a better future. As a leader in healthcare technology, we believe that the key to revolutionizing healthcare lies in the talent and creativity of our team. With cutting-edge solutions in electronic health records (EHR), practice management, and patient engagement, we empower healthcare providers to deliver exceptional care every day.When you join CureMD, you're not just part of a company – you're part of a movement that’s transforming healthcare delivery across the globe. We foster a culture of innovation, collaboration, and growth, where every team member has the opportunity to make a real impact. Whether you're an experienced leader or just starting out, regardless of your background or field of expertise, we offer a dynamic, diverse, and inclusive workplace that values your unique contributions in transforming healthcare at CureMD.At CureMD, we are committed to your professional development. We provide continuous learning opportunities, leadership training, and a clear path to career advancement. Our people-first approach, coupled with a focus on work-life balance, ensures that our employees thrive both personally and professionally.Join us on this journey to make healthcare smarter, safer and more accessible. Become a part of visionary team that’s changing the way the world experiences healthcare.

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